Australia-wide tracked shipping for A$9.95, free from A$150.00. 30 days to return anything unworn. All prices in AUD, including GST.
Orders are packed and handed to the carrier within one to two business days. We do not dispatch on weekends or national public holidays. Your tracking email is sent when the label is printed, which can be a few hours before the first scan.
| Destination | Usual time after dispatch | Cost |
|---|---|---|
| Sydney, Melbourne, Brisbane, Canberra, Adelaide metro | 2–4 business days | A$9.95, free from A$150.00 |
| Perth, Hobart, Darwin metro | 3–6 business days | A$9.95, free from A$150.00 |
| Regional and remote Australia | 4–8 business days | A$9.95, free from A$150.00 |
Times are typical, not guaranteed; carrier delays happen, especially around Christmas and in remote areas. We ship within Australia only.
A recyclable paper mailer or card box with paper tape. No plastic bags, no tissue, no inserts. If a parcel arrives damaged, take a photo before unpacking it fully and send it to us with the order reference.
You have 30 days from delivery to return anything you do not want, for any reason. Pieces need to be unworn, unwashed and with the inside tab attached — trying something on at home is fine.
The quickest way to swap a size is to return the first piece and place a new order. If you are worried the size you want will sell out, mention it in your email and we will hold one for seven days.
For 1 year from delivery, if the construction of a piece fails under normal wear and the care on its label, we repair it or replace it and pay postage both ways.
Covered: seams, hems, buttons and buttonholes, press-studs, ribbing and cuffs that lose their stretch, elastic waistbands.
Not covered: pilling, shrinkage within the figure on the product page, fading and colour softening, creasing, felting from a hot wash or dryer, snags and pulls, and ordinary wear over time. Each of these is described on the product page before you buy.
Email a photo and roughly when it arrived. You do not need a receipt.
If something arrives faulty, damaged or not what you ordered, email us a photo. You can choose a replacement or a full refund, including the original shipping, and we cover return postage.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing on this page limits those rights. Our 30-day returns and 1-year guarantee are offered in addition to them.